Technical services
Prévimed has an unsurpassed technical department that handles equipment maintenance, repairs, claims, and calibration, whether your equipment is in or out of warranty. We pride ourselves in a technical support team that has been behind our success since the very beginning! Our foundation was built on our ongoing commitment to acquire the best technical knowledge on every available device on the market, thus enabling us to offer you the best possible advice and the best possible after-sales service.
The technical department's primary goal is to offer you sound advice from the time you make your purchase right through to the technical support required to maintain the life of your equipment and ensure safe, effective, and uninterrupted performance - all at the lowest possible cost.
Prévimed's technical team offers a comprehensive range of services for all products they distribute, including:
- Installation
- Training
- Preventive maintenance
- Electrical safety inspections
- Calibration
- Updates
- Equipment certification
- Repairs
- Equipment loans
- Service contracts
- Consulting services
- In-home technical assessments
Preventive maintenance services
To protect your investment and ensure safe and effective performance of your equipment, our technicians carry out preventive maintenance all across Quebec, using cutting-edge tools that are updated on a yearly basis to calibrate, test, maintain, and certify the efficiency of your equipment. This service allows you to obtain certification as well as a written report attesting to the compliance of your equipment.
When was the last time your equipment was inspected? Regular maintenance reduces long-term maintenance costs for equipment such as: ultrasounds, lasers, dynamometers, shockwave therapy machines, treadmills, stationary bikes, treatment tables, parallel bars, suction units, volumetric pumps, and more.
Contact us today to find out more on all the benefits of a service contract! We would be pleased to provide you with a quotation for your clinic, regardless of its location. You can then take advantage of our preferential rates and our inventory of loaner equipment in case of repair.
Repair service
Our repair department, located in Trois-Rivières, uses equipment that is at the leading edge of technology and carries out repairs in accordance with industry standards. Whether your product is in or out of warranty, Prévimed can help!
Consulting services
Because the cost of your device is more than just the sticker price!
As leaders in the fields of maintenance, repair, and calibration of medical devices, our technical team is ready to offer you the best possible advice for the purchase of reliable, high-performance equipment that will minimize your maintenance costs over the long-term. New medical technology is growing exponentially, becoming more complex, and evolving at a frantic pace. Our technical team inspects, maintains, and repairs these new devices on a daily basis. Whether you are looking to replace existing equipment or are opening a new clinic, take advantage of the personalized advice offered by our team!
Home evaluation for those with reduced mobility
Count on our advisors to evaluate your needs when it comes to products that will make your life easier on a daily basis and help you get around your home safely. Whether to install grab bars, bath lifts, stair lifts, transfer seats, or anything else, we would be happy to provide you with a detailed quote for all your needs.
Partners with healthcare and rehabilitation organizations
Whether for a clinic, a Health and Social Services Centre (CSSS), a nursing home (CHSLD), a senior citizens residence, a hospital, or even for ambulances, our experienced team of technicians is ready to carry out preventive maintenance and repair all types of medical equipment, thereby maximizing their availability and ensuring that your patients are treated with safe and effective equipment. Prévimed is your trusted partner, committed to your success. Contact us for a quote.